Emergency Tree Removal in Plano, TX
A tree on the roof or across the drive can’t wait for next month. After storms, these jobs get priority on our schedule.
- ISA CertifiedArborist #TX-4334A (opens in a new tab)
- Fully InsuredProof on Request
- Written QuoteBefore Work Starts
- Cleaner ThanWe Found It
When it’s an emergency removal
This page is for the trees that are on something right now. Scattered limbs in the yard are a cleanup job. These are the calls that move to the front:
- A tree or big limb lying on the roof
- A trunk down across the driveway or street access
- A limb on a car, carport or fence
- A tree uprooted and leaning on the house
- A split trunk hanging over where people walk
“They get the job done quickly, clean up any mess and their pricing is fair.”
Christine B., Google review
Most emergency removals are assessed by Taylor Guynes, an independent ISA Certified Arborist #TX-4334A (opens in a new tab), before any weight comes off the house. Meet Taylor.
The Eagle Tree Way
1
Safety check first
We look at what the tree is resting on and what’s holding it.
2
Written price, even now
A storm is no excuse for a vague number. You get it on paper.
3
Weight off, controlled
The tree comes off the house in roped, controlled pieces.
4
Wood hauled, site cleared
Debris removed so your roofer or insurer can see the damage.
Included in every emergency removal
- Priority scheduling after storms
- Written quote before work starts
- Controlled lifting and lowering off the structure
- Wood and debris hauled away
- Roof and drive cleared for your roofer
What to do when a tree comes down on your house
First, get everyone out of the rooms under the tree and stay clear of it. If a power line is down or tangled in the branches, assume it’s live and call your electric utility. If you smell gas, leave and call 911. None of that is a tree crew’s job, and it comes before anything else.
Then call us at (214) 620-8082. Our office is open Monday through Friday, 9 to 5. We don’t promise a crew within the hour, and we’re not open around the clock, but after a storm, trees on houses, cars and driveways go to the front of our schedule. If you call after hours, leave a message and we’ll call you back the next business day.
Removing a tree from a roof is not a job for a chainsaw and a ladder. The weight is often doing strange things, pressing on rafters or held up by a single limb. Cutting the wrong piece first can drop the rest through the ceiling. We work out how the load is sitting, then take it off in controlled pieces with ropes and rigging.
Storms bring out crews with no insurance and no local address. Every Eagle Tree crew is insured, we’ve been in Plano since 2009, and you get a written price before work starts. Your written quote and invoice spell out the work, which is handy when you file an insurance claim (opens in a new tab).
Storm season in Plano and Collin County
Most of our emergency calls come in spring, when strong thunderstorms roll across North Texas with high winds and hail. Straight-line winds snap limbs and push over trees with shallow roots, and they tend to hit a lot of yards at once. That’s why our schedule fills fast after a big storm, and why we sort calls by what’s on a house, a car or a driveway.
Our clay soil adds a twist. When it’s soaked after days of rain, it loses its grip on roots, so a big tree that has stood through years of storms can tip in the next one. In a summer drought the soil cracks and roots get stressed, and limbs that looked fine can let go in a gust. Pecans and Bradford pears (opens in a new tab) are two trees we often see break here. Bradford pears in particular tend to split apart at the trunk.
Hail rarely brings a tree down by itself, but it strips leaves and bruises bark, and a tree that was already weak may drop limbs in the weeks that follow. Winter ice storms can do the same. If a storm passed and nothing fell, it’s still worth a look at the trees hanging over your roof.
Who to call first
In an emergency, the first call matters. Some situations are a tree job. Others need the utility or emergency services before any tree crew should go near them.
Call 911 or your utility first
- A power line is down, sparking or touching the tree
- You smell gas or hear hissing near the house
- Someone is hurt or trapped
- The tree came through the roof and the structure looks unstable
- Main lines on the street are tangled in the branches
Then call a tree crew
- The tree or limb is resting on the roof with no lines involved
- A trunk is blocking the driveway or garage
- A limb is on a car, carport or fence
- A tree is uprooted and leaning toward the house
- A split trunk or hanging limb is over a walkway
What affects the cost of emergency tree removal
An emergency doesn’t change how we price. You still get a written quote before work starts. What moves the number is the job itself.
- How the tree is sitting. A tree resting lightly on a roof is simpler than one wedged between rafters or held up by a single limb.
- Size and weight. More wood on the structure means more controlled pieces to rope off and more to haul away.
- Lift or crane. Some trees can be roped off by a climber. Others need a lift or crane to take the weight off without dropping it on the house.
- Access after the storm. Other fallen trees, standing water, soft clay and blocked streets can all slow getting equipment to the tree.
- Lines nearby. If service lines are involved, the work may have to wait for the utility or go slower around them.
- How much cleanup you want. Just the tree off the house, or the whole yard cleared as well. We’ll price it the way you ask.
The quote is in writing even in a rush, and it spells out what we’ll do. That paper trail is useful when you talk to your insurer.
What to do first, and what happens when we arrive
A few steps before we get there keep everyone safe and make your insurance claim easier later.
- Get clear and stay clear. Move everyone out of rooms under the tree and keep people and pets away from where it fell.
- Take photos before anything moves. Photograph the tree, the damage and the whole scene from several angles. Your insurer will likely want to see it as it was.
- Make the call. Call (214) 620-8082. During office hours we’ll talk it through. After hours, leave a message and we’ll call back the next business day, with trees on homes getting priority.
- We read the load. On site, we look at how the weight is sitting and what’s holding it up before a single cut is made.
- Weight off, then cleanup. The tree comes off in controlled pieces, and we clear the roof and drive so your roofer can get to work.
How to get ready
- Keep cars and people away from the tree until we arrive
- Set buckets or towels under any indoor leaks, if the room is safe
- Unlock gates so the crew can reach the tree
- Have your insurance policy number handy
- Keep receipts for anything you spend on temporary fixes
Emergency tree removal questions
Are you open around the clock?
No. Our office hours are Monday through Friday, 9 AM to 5 PM. After storms we give priority scheduling to trees on homes, cars and drives, and we call back quote requests the same business day.
Should I try to cut the tree off my roof myself?
Please don’t. A tree resting on a house is often under tension, and the wrong cut can drop it through the roof or onto you. Stay clear and let a trained, insured crew handle it.
Will my homeowner’s insurance pay for removal?
That depends on your policy and what the tree damaged. Check with your insurer. Your written quote and invoice describe the work, which can help with a claim.
Is this the same as storm damage cleanup?
Not quite. Emergency removal is for a tree or big limb that’s on a structure or blocking access and has to come off now. Storm damage cleanup handles broken limbs and debris around the yard.
Should I call my insurance company or a tree service first?
Safety first, then both. Take photos, call your insurer to open the claim, and call us to get the tree off. Ask your insurer if they need anything before the tree is moved.
What if the tree is on my power line?
Don’t touch the tree or the line. Call your electric utility. Lines on the street are their job, and we don’t work near energized lines. Once the utility (opens in a new tab) has made it safe, we can deal with the tree.
Can you tarp my roof?
We’re a tree company, not a roofer. We get the tree and debris off so a roofer can tarp and repair it. It helps to call your roofer the same day you call us.
My neighbor’s tree fell on my property. Who removes it?
That usually comes down to insurance and what the tree damaged. Talk with your neighbor and your insurer. We can do the removal and put the quote and invoice in the name of whoever is paying.